General conditions for using our website and engaging our home renovation and improvement services.
Information submitted through our website is used to understand your renovation requirements and respond to your enquiry. An enquiry or consultation does not automatically create a contract. Specific services, pricing, timelines, and responsibilities are confirmed separately.
Estimates are based on the information available at the time of preparation and may change if project requirements, materials, measurements, or specifications change. Any significant changes to agreed work or pricing will be communicated before additional work proceeds.
The agreed project scope describes the work, materials, and services included in the project. Requests for additional work or changes to the original scope may affect the overall cost and schedule and should be discussed and approved before implementation.
Project schedules are planned according to availability, project requirements, material delivery, and other practical factors. While reasonable efforts are made to follow agreed timelines, unforeseen circumstances may cause delays. Schedule changes will be communicated when they become known.
Payment terms, deposits, and milestone requirements will be communicated before work begins. Payments are expected according to the agreed schedule. Additional approved work or material changes may require corresponding adjustments to the payment schedule.
Materials and finishes are selected according to the agreed project requirements and availability. If a specified product becomes unavailable, suitable alternatives may be discussed. Material selections, colors, finishes, and specifications should be confirmed before ordering where applicable.
Clients are responsible for providing accurate project information, reasonable access to the property, and timely decisions or approvals when required. Delays caused by unavailable access, late decisions, or changes requested by the client may affect project schedules.
Project changes or cancellations should be communicated as early as possible. Depending on the stage of the project, costs may apply for materials ordered, work completed, scheduled services, or other commitments made before the requested change.
Any workmanship warranties or product warranties will be provided according to the applicable project agreement and manufacturer terms. Warranty coverage may vary depending on the service or material involved and may exclude damage caused by misuse, alterations, or normal wear.
Website content is provided for general information and may be updated periodically without notice. We aim to keep information accurate and useful but do not guarantee that every website detail, description, availability, or service information is complete or current.
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